Shipping policy

Last updated: May 10, 2026

Thank you for shopping with Pawsci. We’re committed to delivering your pet products safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed.

Please note:

  • Orders are not processed on weekends or public holidays
  • During high-demand periods, processing times may be slightly longer

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Estimated Delivery Times

  • United Kingdom, Europe & United States: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

We offer FREE standard shipping on all orders worldwide.

There are no additional standard shipping charges at checkout for eligible orders.

From time to time, optional expedited shipping methods may be available at an additional cost depending on your location.

Tracking Your Order

Once your order has been shipped, you may receive tracking details by email.

Please allow a few days for tracking information to update after shipment.

Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Customs processing
  • Carrier disruptions
  • Weather conditions
  • High shipping volumes
  • Other factors outside our control

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your address, contact us immediately at info@pawsci.com and we will do our best to assist before the order ships.

Lost or Stolen Packages

Pawsci is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If you experience an issue with delivery, please contact the carrier directly or reach out to us and we’ll do our best to help.

Contact Us

If you have any questions about shipping or your order, contact us anytime:

Email: info@pawsci.com